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Newsletter Archive - January 2025

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As we welcome the year 2025, we do so with a mix of hope for the future and reflection on the past. This new year brings with it new opportunities, challenges, and a chance for growth, but it also brings moments of sadness. It is with a heavy heart that we share the news of the passing of Alan Acton, a dedicated and long-time member of our team.


As we honor Alan's memory, we also look forward to what this year will bring, knowing that Alan’s legacy will continue to inspire us.

Edition Insights
  • 2024 highlights: The Milestones That Defined Our IT Journey in 2024
  • Client Success Story: Office 365 Tenant-to-Tenant Migration – Precision in Execution
  • New @ aress: A no-code ServiceNow integration app for seamless integration
  • Video: Salesforce Integration Spoke
 
 
 
 
 
alon

It is with profound sadness that we announce the passing of our esteemed colleague and dear friend, Dr. Alan Acton, Director (Business Development) for the UK. Alan passed away due to a brain hemorrhage at the age of 82.


For over 20 years, Alan was an integral part of our company. His intelligence, grace, and boundless energy left an unforgettable impact on our team and our clients.


He was always a delight to have at the discussion table, engaging both prospects and customers with his charm. To many of us, he was more than a colleague; he was a mentor and a friend.


Alan's dedication and passion for his work were unparalleled, playing a significant role in our company's success in the UK market. His legacy will live on through the many achievements he helped us attain.


We extend our deepest condolences to Alan's family and loved ones during this difficult time. He will be greatly missed by all of us.


Rest in peace, Alan. Your memory will forever remain in our hearts.

 
 
 
 
 
2024 highlights:

The Milestones That Defined Our IT Journey in 2024

Year 2024 has been a milestone in our journey as we’ve advanced our technological capabilities, expanded our service offerings, and solidified our key player in the IT industry. With an unwavering focus on delivering value to our clients, we’ve made remarkable strides in several key areas that will shape our future success. Here’s a roundup of our accomplishments in 2024:


Cloud Services Expansion

2024 marked a pivotal year for our Cloud Services Expansion. As businesses continue to embrace the cloud for greater scalability, flexibility, and cost efficiency, we expanded our cloud portfolio to provide comprehensive cloud solutions, including migration, management, and security.


Digital Transformation

At the heart of our success in 2024 was our commitment to driving Digital Transformation for our clients. In 2024, our expanded capability in Power Apps has been a key enabler in helping businesses unlock their digital potential and accelerate their transformation journeys. We have made remarkable strides in leveraging Power Apps to create tailored, low-code solutions that streamline operations, enhance collaboration, and drive business growth.


Expanded Service Offerings

One of the most significant developments in 2024 was the addition of a new service for cybersecurity. With the growing complexity of cyber threats, it became clear that businesses need more robust, proactive solutions to protect their digital assets. In response, we expanded our service portfolio to include advanced cybersecurity offerings, such as threat intelligence, real-time monitoring, and vulnerability management. This new service has enabled our clients to better defend against evolving cyber risks, giving them peace of mind knowing their data is secure. Watch the Video to Explore Our Comprehensive Cybersecurity Services


2024 was also a landmark year for our Foray into GenAI and Machine Learning. These cutting-edge technologies have revolutionized the way businesses operate, and we are proud to have integrated GenAI and Machine Learning into our solutions. This year we are proud to announce the development of our Secure Extensible Enterprise Chat solution, Vartik GPT. With the development of Vartik GPT, we are empowering businesses to leverage AI-powered communication while maintaining the highest standards of security and compliance. Watch the video to discover more.


These additions reflect our commitment to staying at the forefront of technology and delivering comprehensive, future-ready solutions to meet our clients' diverse needs.


Strategic Partnerships

This year, we strengthened our Strategic Partnerships with industry leaders such as Salesforce and ServiceNow allowing us to deliver even greater value to our clients. These strategic alliances have played a crucial role in enhancing our service offerings and expanding our reach in key markets.


Talent Development and Retention

None of our achievements would be possible without the dedication and expertise of our team. In 2024, Talent Development and Retention remained a top priority. We invested heavily in upskilling our workforce, ensuring that our team members are equipped with the latest knowledge and technical expertise to meet the demands of a rapidly changing industry. Our focus on talent has been a key driver of our success and will continue to be a cornerstone of our growth in the future.


Enhancing Our Office Infrastructure

In 2024 we have expanded our office space to accommodate our growing team and future needs. This new area is designed to foster collaboration and creativity, offering more room for innovation and teamwork. Take a Tour: Explore Our Upgraded Workspace


As we look ahead to 2025, we are excited for the opportunities that lie ahead. With a talented team, innovative solutions, and a commitment to excellence, we are ready to tackle the challenges and opportunities that the next year will bring. We extend our deepest gratitude to our clients, partners, and employees for their trust and collaboration throughout this remarkable year. Together, we look forward to achieving even greater success in the year to come.


Join us as we work towards a more promising 2025. Contact us for all your IT needs and solutions!

 
 
 
 
 
Client Success Story

Office 365 Tenant-to-Tenant Migration – Precision in Execution

office-365-tenant-to-tenant-migration

Overview

A global technology company, following a major acquisition, required a rapid and secure migration of Office 365 assets including emails, files, configurations, and user permissions from one tenant to another. Working under tight deadlines and facing unforeseen technology challenges, our team adopted a systematic, tool-driven approach to ensure a timely and seamless transition.


Client Goals and Key Challenges

  • Transfer Core Office 365 Assets
  • Ensure Data Integrity and Accessibility
  • Secure Compliance and Data Protection
  • Minimize User Disruption Across Global Teams

Phased Planning and Discovery

Building a solid foundation with detailed analysis, mapping, and risk management.


Key steps in this phase included:

  • Environment Audit: Cataloging critical assets such as:
    • Mailboxes
    • Teams data
    • Permissions
    • Document Libraries (Non-Teams)
    • SharePoint Sites
    • Archives
    • OneDrive
    • Shared folders
  • Risk Management and Phased Strategy: Developing a phased migration plan that prioritized critical departments to avoid business disruption.
  • Contingency Planning: Preparing backup solutions to manage potential technical challenges, ensuring continuity even when unexpected tool pauses occurred.

Execution with Adaptive Solutions

With the roadmap in place, we executed the migration using a combination of advanced tools and adaptive strategies:


  • BitTitan MigrationWiz managed mailbox transfers, though occasional pauses required us to deploy PowerShell scripts and coordinate with BitTitan support to swiftly resume activity.
  • Azure AD Connect facilitated cross-tenant synchronization, ensuring secure access and maintaining user permissions throughout the migration.
  • Microsoft’s Teams Migration Tools preserved critical Teams data ensuring that team workflows were unaffected.

By combining these tools with responsive, adaptable solutions, we maintained steady progress despite unexpected challenges, ensuring the migration stayed on schedule.


Testing and Validation: Ensuring Accuracy and Continuity

Following the migration, each asset underwent careful validation to ensure data integrity, permission accuracy and operational readiness.


Key steps in this phase included Data Validation, User Acceptance Testing (UAT), Iterative Adjustments


Post-Migration Support and Performance Optimization

Maintaining performance stability and providing continuous support for a seamless user experience. We implemented measures like End-User Training, Ongoing Monitoring, Secure Decommissioning.


This post-migration support and continuous monitoring were crucial in maintaining performance stability, enhancing user satisfaction, and ensuring a smooth, uninterrupted transition.


Results and Impact

Our structured and adaptive approach enabled the client to achieve significant, measurable benefits:


  • Data Integrity and Seamless Access: Maintained over 99% data integrity, ensuring that all user data, permissions, and configurations transitioned smoothly, with minimal disruption to daily operations.
  • Increased Operational Efficiency: Consolidating Office 365 tenants streamlined IT administration, reduced overhead, and allowed the client’s internal teams to focus on high-priority initiatives.
  • Enhanced Security and Compliance: Adherence to data protection standards and industry regulations safeguarded sensitive data and reinforced user trust throughout the migration.
  • Improved User Experience: Proactive end-user support and training helped users quickly adapt to the new environment, resulting in a smooth transition with high satisfaction and minimal queries post-migration.

Technologies and Tools in Use

  • BitTitan MigrationWiz
  • Azure AD Connect
  • Microsoft Teams Migration Tools
  • Microsoft 365 Admin Center and Azure Monitor
  • PowerShell Automation

Conclusion:

We successfully managed a complex Office 365 tenant-to-tenant migration, demonstrating precision, adaptability, and client-focused support. Through careful planning, execution, and validation, we ensured data security, accessibility, and compliance. Our proactive support and optimization set the client up for growth in a unified digital environment, laying the foundation for future success.

 
 
 
 
 
New @ aress:

A no-code ServiceNow integration app for seamless integration

Integration between platforms is essential in today’s business landscape, yet it often comes with a set of challenges that slow down operations and increase costs. Are you spending too much time and resources on custom integrations? Struggling with disconnected workflows and manual data entry?


salesforce-integration

We’re here to change that. Introducing our no-code ServiceNow integration app, ServiceNow Integration Spoke . A powerful tool designed to seamlessly connect your ServiceNow instance with Salesforce and more all without writing a single line of code.

Key features include:

  • No coding required: Say goodbye to scripting and complex setups. Our app provides a user-friendly interface for quick and effortless integration.
  • Scalable and adaptable: As your business evolves, the app grows with you, supporting more complex customizations in ServiceNow and Salesforce.
  • Free on the ServiceNow Store: Accessible to all businesses, from startups to enterprises, without any financial burden.
  • Future-ready: Beyond Salesforce, the app can be further enhanced to integrate with platforms like Microsoft Dynamics, Atlassian, and more.

By leveraging our app, you can:

  1. Save time and resources: Automate data synchronization and workflows without the need for developers.
  2. Streamline collaboration: Empower teams with real-time data sharing and synchronized workflows across platforms.
  3. Reduce costs: Avoid expensive custom development while enjoying enterprise-grade functionality.
  4. Prepare for the future: Can be scale and integrate additional platforms as your business needs grow.

Whether you’re connecting ServiceNow with Salesforce or preparing for future integrations with platforms like Microsoft Dynamics and Atlassian, our app is designed to enhanced and support your journey every step of the way.


Don’t let integration challenges hold your business back. Download our app today from the ServiceNow Store.


Please contact.

Kiran Vidhate, Vice President – ServiceNow

Email: kiran.vidhate@aress.com

 
 
 
 
 
Video:

Salesforce Integration Spoke



Seamless Integration, Limitless Solutions: Elevate Your Workflow with Salesforce & ServiceNow Fusion


For additional information or a personalized demo, visit our website or reach out to us. Our team is here to assist you in transforming your integration experience.
 
 
 
 
 
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Thanks for reading.

Until next time!

The Aress team

 
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