ServiceNow Professional Services

Firstly it is necessary to determine what ServiceNow Managed Services are. Many of the ServiceNow Managed Services entail constant usage, support, and enhancement of your ServiceNow environment. These activities comprise of request services, managing services, tailored services, and consultancy services to guarantee than your ServiceNow settings and solutions are optimised and properly aligned to your company’s development requirements.

We offer a comprehensive range of ServiceNow managed services, including,

• ServiceNow Administration
• Customization and Development
• Data Management and Migration
• Integration with Other Systems
• User Training and Support
• Performance Monitoring and Optimization
• Strategic Consulting and Roadmapping

You can start by contacting our sales team at US, UK, and India via phone or email ID’s available at https://www.aress.com/contact-us.php or contact us at info@aress.com, or through our website by filling up the Inquiry form available on each page.

• Expert Support: Access to a team of certified ServiceNow experts.
• Cost Efficiency: Minimise the reliance on internal ServiceNow professionals.
• Scalability: The major advantage here is that the services can be scaled up or down depending on the demands of the clients.
• Continuous Improvement: Continuing enhancements/normalization of your ServiceNow instance.
• Strategic Guidance: Always ensure that the ServiceNow plan you make is in line with your enterprise objectives that it seeks to achieve.

Our process starts with an evaluation of the client’s current ServiceNow installation and organizational goals and desires. Assuming this, we come up with a service delivery plan most relevant to your status and objectives.

Our target clientele is the healthcare, finance, retail, and manufacturing sectors, education, and others.

On average, training lasts between two to three and a half weeks but depends on the particularities of the ServiceNow solution and your company’s expectations. During the first consultation with the client we give an estimated time-frame in which we’ll complete the project.

Yes, we do focus on the third-party systems and applications where often, we have to map ServiceNow with those systems to carry out excellent task distribution and other operational work.

Our onboarding process is more formal and scheduled and involves detailed planning, engagement of stakeholders, data transfer if needed, and testing to achieve a low-risk implementation process without any inconvenience to your business.

We offer flexible pricing model. Which include fixed priced plan as well as custom plan specifically tailored as per your needs. A detailed quote will be provided after the initial round of consultation with our experts.

Additional costs can include any software licenses if needed, possible custom development and charges for third party integrations. We mention all potential costs in our service agreement.

We offer 24/7 customer support, including:

• Help Desk Support
• Technical Troubleshooting
• User Assistance
• System Monitoring and Alerts
• Regular Maintenance and Updates

To get in touch with our support team, You can reach our support team by emailing at info@aress.support, or using the live chat feature on our website.

To ensure the high-level security of the data and information provided by you during the utilization of ServiceNow, we incorporate the best security features such as encryption, authentication, and security check-ups. We also adhere to recommended measures on matters concerning data protection and industry regulations.

Indeed, all services meet the current industry standards and legal requirements including GDPR, HIPAA, and other local and/ or industry-specific regulations.