Newsletter Archive - February 2025

Join Aress Software at MSPExpo

Aress Software is excited to announce its participation in this year’s MSPExpo, one of the leading events for Managed Service Providers.

As a pioneer in delivering innovative IT solutions, Aress Software will showcase its cutting-edge offerings designed to help MSPs streamline operations, enhance service delivery, and drive business growth. Join us at booth no. 2062 to engage with industry experts, and discover how our solutions can empower your business to stay ahead with a 100% CSAT score.

We look forward to connecting with you at MSPExpo!

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1. Manual Patient Onboarding: Onboarding new patients was time-consuming, involving paper-based processes and manual data entry, which delayed care delivery.
2. Disorganized Patient Assessments: Inconsistent assessments created gaps in understanding patient needs, affecting care quality.
3. Inefficient Appointment Scheduling: Booking appointments required manual intervention, causing scheduling errors and patient dissatisfaction.
4. Fragmented Care Coordination: Siloed data and lack of visibility made care plans hard to manage, causing inconsistent care.
5. Limited Patient Engagement: Patients had minimal involvement in their care plans, affecting adherence and outcomes.

What We Did:

To address these challenges, we implemented several key modules within Salesforce Health Cloud:

1. Patient Onboarding: Digitized and automated the onboarding process to capture patient information accurately and quickly, reducing delays and manual effort.
2. Assessments Module: Implemented a structured assessments module to standardize data collection and provide deeper insights into patient needs and health status.
3. Appointment Booking Module: Introduced a seamless appointment scheduling system that allowed patients to book, reschedule, and receive reminders automatically, reducing errors and no-shows.
4. Care Programs and Care Plans: Created care programs and personalized plans to ensure consistent care and improve outcomes.
5. Patient Engagement: Improved patient engagement with secure portals for viewing care plans, scheduling appointments, and communicating with providers.

Value We Offered:

1. Improved Operational Efficiency: Automating patient onboarding and scheduling processes reduced administrative workloads by 30%, allowing staff to focus on delivering quality care.
2. Enhanced Care Coordination: Standardized assessments and centralized care plans enhanced team collaboration, ensuring more consistent, higher-quality care.
3. Increased Patient Satisfaction: Patients experienced a seamless onboarding process, easy appointment scheduling, and better engagement, boosting overall satisfaction by 25%.
4. Better Health Outcomes: Personalized care plans and improved patient engagement led to a 20% increase in care adherence and better health results.
5. Data-Driven Insights: Centralized patient data allowed the organization to make informed decisions, improving strategic planning and resource allocation.

Conclusion:

Vartik Doc Processor: Form Extraction using GenAI

Business Challenges in Manual Data Extraction

Organizations in various industries such as healthcare, finance, insurance, and banking are usually inundated with multiple types of forms such as ACORD forms, W2 forms, and even medical records. These documents are manually processed, which increases chances of human error, decreases productivity, and takes a significant amount of time. The different structures and formats of the forms add to the challenges faced.

Key pain points include:

Vartik Doc Processor

To address these problem areas, we have developed an innovative Vartik Doc Processor that leverages Generative AI technology. Vartik Doc Processor classify documents and extracts data from scanned or machine-readable Insurance Acord forms like (Acord 25, Acord 130, Acord 125, etc.) and finance, healthcare, banking forms by recognizing relevant data fields, and convert them into structured formats such as JSON or CSV. It then can integrate extracted data for real-time synchronization and updates target systems, including CRM, Sales, and other internal systems, improving workflows and ensuring accurate records.

Below is a schematic representation of how the solution works:

Below are the main features and flow for Vartik Doc Processor:

Business Benefits

The Vartik Doc Processor is a game-changer for industries reliant on document processing. By automating the classification, extraction, and integration of data from complex forms, this ensures extraction is accurate and reliable.

Aress is a one stop shop for all the IT needs of your customers. You can use Aress as a partner to white label and upsell Digital, Salesforce, Data and AI, Service Now, 24x7 Support and even Cyber Security services. Our Technical Business Analyst can get on calls along with your folks to deliver value on pre-sales calls with your prospects and clients.