• Impact of Cloud Computing Now and Post COVID -19
    Posted on Nov 17, 2020
    by Administrator

    Impact of Cloud Computing Now and Post COVID -19

    COVID-19 has impacted many if not most organizations which led them re-examine how they’re using technology. To meet the changing demands of the market they are relying on technology to…

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  • 4 Key Customer Support Trends for the post COVID 2020
    Posted on Oct 13, 2020
    by Kishor Kulkarni

    4 Key Customer Support Trends for the post COVID 2020

    As the world slowly regains its momentum after being hit by COVID-19, the world has seen a pronounced shift to digital consumption and therefore business owners and executives are keeping…

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  • 4 Best Practices to build your E-commerce Business’ Customer Service
    Posted on Sep 25, 2020
    by Kishor Kulkarni

    4 Best Practices to build your E-commerce Business’ Customer Service

    With the advent of digitalization and the evolution of e-commerce, the shopping concept has grown a lot in terms of consumer buying patterns to customer expectations. Customer support has also…

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  • Outsourcing IT Support Vs In house: Which is The Right Choice for Your Business?
    Posted on Sep 17, 2020
    by Kishor Kulkarni

    Outsourcing IT Support Vs In house: Which is The Right…

    When businesses find themselves needing to address a specific need, one question often arises whether they can handle the task in house vs outsourcing it. Both approaches have merit and…

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  • AWS or Azure? – The better choice for your business
    Posted on Aug 24, 2020
    by Kishor Kulkarni

    AWS or Azure? – The better choice for your business

    Cloud service providers like AWS and Microsoft Azure have more in common with superheroes than one might think. At first glance you might believe that AWS has an upper hand…

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  • Outsourcing Support in times of COVID -19
    Posted on Aug 17, 2020
    by Kishor Kulkarni

    Outsourcing Support in times of COVID -19

    Despite the challenges that COVID-19 is creating worldwide, businesses still need to find ways to operate and manage costs and resources efficiently. In the past, many businesses have turned to…

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