• Why your SAAS Product needs a good Customer Support Team?
    Posted on Jul 15, 2021
    by Kishor Kulkarni

    Why your SAAS Product needs a good Customer Support Team?

    Usage of SAAS based products by enterprises has increased exponentially in the last few years. That has led to an increase in the number of issues SAAS product companies are…

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  • 5 reasons why you should look at moving to Virtual Private Server (VPS)
    Posted on Mar 02, 2021
    by Kishor Kulkarni

    5 reasons why you should look at moving to Virtual…

    Until recent years businesses had only two choices when it came to storing their digital content on a server: either they had to buy or hire their own server, or…

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  • 5 Signs that you may need to consider outsourcing your customer technical support
    Posted on Mar 01, 2021
    by Priyanka Roy

    5 Signs that you may need to consider outsourcing your…

    It’s said that its best to make major strategic changes in your business when you are at the top of your game and in complete control of it. However, in…

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  • Proactive Customer Support- Show your customers you Care!
    Posted on Jan 11, 2021
    by Kishor Kulkarni

    Proactive Customer Support- Show your customers you Care!

    The phrase ‘Proactive Customer Support’ hasn't been the most familiar in the customer support world. This strategy might sound overwhelming at the first glance, but it’s a rather simple approach…

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  • 5 Key trends of customer retention strategies in 2021
    Posted on Dec 18, 2020
    by Kishor Kulkarni

    5 Key trends of customer retention strategies in 2021

    As we are near the end of 2020, one of the key learnings is; retaining customers means embracing more customer-centric and omnichannel strategies. In 2021, businesses are foreseeing several of…

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  • Impact of Cloud Computing Now and Post COVID -19
    Posted on Nov 17, 2020
    by Administrator

    Impact of Cloud Computing Now and Post COVID -19

    COVID-19 has impacted many if not most organizations which led them re-examine how they’re using technology. To meet the changing demands of the market they are relying on technology to…

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