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24x7 Technical Support

Contact-Centre-as-a-Service on the upswing
Posted on: Jun 28, 2023

Contact-Centre-as-a-Service on the upswing

The landscape of customer service is undergoing a transformation with the rise of Contact-Centre-as-a-Service (CCaaS). Traditional call centers are evolving into contact centers, harnessing the power of AI tools and…

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by Kishor Kulkarni

24x7 Technical Support

Why POS Solution providers need 24x7 support?
Posted on: Nov 08, 2021

Why POS Solution providers need 24x7 support?

The point of sale (POS) software application serves as an interface for a customer to complete payments for goods or services, including the payment for sales taxes. The POS transaction…

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by Kishor Kulkarni

24x7 Technical Support

5 Benefits of Outsourcing Your Cloud Setup to a MSP
Posted on: Oct 07, 2021

5 Benefits of Outsourcing Your Cloud Setup to a MSP

Companies that utilize cloud services need to manage several cloud services. The applications of cloud computing for enterprises range from the initial migration to automating business workflows. Some companies outsource…

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by Kishor Kulkarni

24x7 Technical Support

What are the benefits of outsourcing your eCommerce support to India?
Posted on: Aug 27, 2021

What are the benefits of outsourcing your eCommerce support to…

People's lifestyles have been drastically altered by the e-commerce sector. Shopping and browsing products and services has never been easier with eCommerce stores. People have never had a more convenient…

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by Kishor Kulkarni

24x7 Technical Support

Why Customer Support is Essential to the Success of a Mobile App?
Posted on: Aug 17, 2021

Why Customer Support is Essential to the Success of a…

If you are launching a new app or promoting an existing one, you will likely face many challenges. As of today, there are already 1.96 million apps on the App…

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by Kishor Kulkarni

24x7 Technical Support

Why your SAAS Product needs a good Customer Support Team?
Posted on: Jul 15, 2021

Why your SAAS Product needs a good Customer Support Team?

Usage of SAAS based products by enterprises has increased exponentially in the last few years. That has led to an increase in the number of issues SAAS product companies are…

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by Kishor Kulkarni

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