The goal of IT operations management (ITOM) is for an organization's IT operations to become more reliable, efficient, and productive. ITOM comprises of several services, processes, and best practices that…
A chatbot is defined as, “A computer program that uses Natural Language Processing (NLP) and sentiment analysis to communicate in human language by text or oral speech with humans, especially…
With the ever-changing dynamics of the business world and customers being kept at the forefront of every service, it becomes imperative for organizations to understand how they can keep on…
Enterprise-level companies across the world are harnessing the power of cutting-edge technologies and methodologies to transform their businesses and gain a competitive edge. These companies are working towards streamlining business…
IT Service Management uses variety of tools including ServiceNow platform and is a well-defined process. It is always advisable to use best or most suited ServiceNow module to support needs…
People's lifestyles have been drastically altered by the e-commerce sector. Shopping and browsing products and services has never been easier with eCommerce stores. People have never had a more convenient…