• Chatbots – A must have disruption
    Posted on Oct 04, 2021
    by Amol Gavai

    Chatbots – A must have disruption

    A chatbot is defined as, “A computer program that uses Natural Language Processing (NLP) and sentiment analysis to communicate in human language by text or oral speech with humans, especially…

    Analytics, Artificial Intelligence, Big Data and BI

  • 5 ways to improve customer service with ServiceNow CSM
    Posted on Sep 06, 2021
    by Karan Ahluwalia

    5 ways to improve customer service with ServiceNow CSM

    With the ever-changing dynamics of the business world and customers being kept at the forefront of every service, it becomes imperative for organizations to understand how they can keep on…

    ServiceNow
    & General Software Development Process

  • 5 Best Practices to improve your ROI on ServiceNow by atleast 30%
    Posted on Aug 31, 2021
    by Himanshu Chate

    5 Best Practices to improve your ROI on ServiceNow by…

    Enterprise-level companies across the world are harnessing the power of cutting-edge technologies and methodologies to transform their businesses and gain a competitive edge. These companies are working towards streamlining business…

    ServiceNow
    & General Software Development Process

  • ServiceNow ITSM Vs. CSM - Which one is more suited for your business needs and why?
    Posted on Aug 30, 2021
    by Amol Gavai

    ServiceNow ITSM Vs. CSM - Which one is more suited…

    IT Service Management uses variety of tools including ServiceNow platform and is a well-defined process. It is always advisable to use best or most suited ServiceNow module to support needs…

    ServiceNow
    & General Software Development Process

  • What are the benefits of outsourcing your eCommerce support to India?
    Posted on Aug 27, 2021
    by Kishor Kulkarni

    What are the benefits of outsourcing your eCommerce support to…

    People's lifestyles have been drastically altered by the e-commerce sector. Shopping and browsing products and services has never been easier with eCommerce stores. People have never had a more convenient…

    24x7 Technical Support

  • Why Customer Support is Essential to the Success of a Mobile App?
    Posted on Aug 17, 2021
    by Kishor Kulkarni

    Why Customer Support is Essential to the Success of a…

    If you are launching a new app or promoting an existing one, you will likely face many challenges. As of today, there are already 1.96 million apps on the App…

    24x7 Technical Support


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