Technical Support - Back bone of every industry
The 3 main reasons for outsourcing support should always be – Quality, Efficiency and Cost
At Aress Software (www.24x7hostingsupport.com), for over 12 years, we have been providing outsourced offshore technical support for web hosting companies. This has enabled us to build the expertise, processes, quality assurance systems and infrastructure to provide support to medium to large webhosting companies and data centers on a 24x7 basis.
In recent years, we have expanded our support offering to include application support for companies who have software or software/hardware systems and who need world class support for their clients, often also 24x7.
Our work strategy always places the client and their business at the centre of what we do. We have a team of highly qualified and experienced professionals and state-of-the-art infrastructure to accomplish this. We are flexible, practical and willing to work with clients for long lasting relationships. We are not just another outsourced tech support providing company -- we are full blown partners who bring to the table tons of experience and knowledge.
Hosting Support
We have an established client base, many of whom have worked with us since we started in 2000, and that gives us the leading edge of being the best Outsourcing Partner for providing world class Linux and Windows hosting support solutions.
Industries Served
Webhosting Companies
ISPs
Hosted Solution Providers
Cloud Hosting Providers
Data Centers
Application Support
The nature of technology of an application and the enterprise environment in which it is deployed, demand organizations to provide equally professional application support services to ensure 100% customer satisfaction. Our 24x7 application support services offer access to highly skilled and qualified professionals, who help in ensuring seamless running of your hardware, middleware, databases and software applications.
Industries Served
Software Product Companies
Hardware Products Manufacturers
E-branding Applications
Forex Trade
Retail Businesses
E-commerce Application Management
Data Storage Solutions
Communication Services
End User-Value Proposition
Experienced Professionals who are trained in the client’s technology
Knowledgeable and skilled certified specialists with each having a minimum of five years real world experience in supporting heterogeneous infrastructures across a wide variety of hardware and commercial business environments.
Excellent Service up to 24x7
Along with a talented pool of certified engineers who provide the best possible solution with the fastest turnaround time, we have a well complimented process driven management team working round the clock on Quality Assurance processes to meet your expectations. We will be your expert resource and trusted partners and we can help you to grow YOUR business by keeping our processes in line with your expectation.
Exceptional Value
Flexible and customized support plans to meet your unique technical services and business needs that not only take into consideration any potential budget constraints, but also deliver you the BEST overall value.
