This system enables to create problems that comprise of multiple questions and possible answers. The end user can then login to the support board system, search for this problem and find a probable resolution pathfor this problem.
The major roles include the Super Admin, Company Admin and Support Board.
The main functionalities of Super Admin include management of the company admins, company categories, creating problems, configuring the questions and possible answers for the problems.
The company admin can perform the problem management but only specific to his company.
The Support Board is a client end section, where the end-user can login, search for the problem categories/problems and answer the questions from the selected problem. This leads the user to a probable solution path.
Technology
This system has been developed using Adobe Flex 3.0. The application uses WebORB Technology as a database communication layer between Flex and .Net for secure and faster performance.
Support System
Functional Overview
This system enables to search for domains, participate in the domain auctions by placing bids on the domains.
The user can register as a seller in the system to sell domains. He can monitor the auctions and receive the bids on the open auctions.
The user can register as a buyer in the system so that he can buy the domains. He can participate in open auctions and place bids on the domains that he wants to buy.
The system shows a summary overview of the hot domains, domains on which the auctions are ending soon, domains with open auctions.
Technology
This system has been developed using Adobe Flex 3.0. The application uses WebORB Technology as a database communication layer between Flex and .Net for secure and faster performance.
